Supervisor - IT Products Development and Solution Design.Information Systems

<p style="margin-top: 12pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA"><strong>Values &amp; Visions</strong></span></span></p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">We at MTN BENIN are a purpose and value-led organization.</span></span></p><p style="text-align: justify;">&nbsp;</p><p style="margin-bottom: 12pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">At MTN BENIN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.&nbsp;</span></span></p><p style="margin-bottom: 12pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.</span></span></p><p style="margin-bottom: 12pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!</span></span></p><p style="margin-bottom: 12pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Our commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.&nbsp;</span></span></p><p style="margin-bottom: 12pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!</span></span></p><p class="TableParagraph" style="margin-top: 5.55pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;"><strong>Education:</strong></span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Bachelor's degree or equivalent in Computer Science, Software Engineering, Telecommunications, Information Systems, Technology Management, or related discipline.</span></p></li></ul><p>&nbsp;</p><p style="margin-left: 0in;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>Certification</strong></span></p><ul style="list-style-type: disc;"><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Professional Scrum Master (PSM I/II)</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Certified ScrumMaster (CSM)</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">SAFe Scrum Master/Agilist</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Product Management</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">ITIL</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">PRINCE2</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">PMP</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Agile Project Management</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Other relevant architecture/cloud/DevOps certification</span></li></ul><p>&nbsp;</p><p><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; font-style: normal;"><strong>Experience</strong></span></span></p><p><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Minimum 3 years of relevant experience in product delivery, Agile delivery, solution delivery, software engineering, or solution architecture within a telecommunications or digital services environment.</span></span></p><p style="margin-top: 12pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>Professional competencies</strong></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">End-to-end product delivery and Time-to-Market optimization</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Scrum framework mastery and Agile coaching</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Delivery planning, forecasting, RAID, dependency, release, and Go-Live management</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Backlog, Sprint, and continuous improvement management</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Vendor and stakeholder management</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Analytical thinking and structured problem-solving</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Executive communication and reporting</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">IT Service Management knowledge (ITIL, eTOM, COBIT)</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Ability to perform effectively under pressure and take initiative</span></p></li></ul><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>Technical competencies&nbsp;</strong></span></p><ul style="list-style-type: disc;"><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Solution and enterprise architecture; HLD, LLD, UML, and architecture frameworks (TOGAF, DoDAF, FEAF)</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Software engineering and SDLC; Java, PHP, Python, HTML, MySQL, Vue.js, React Native</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">APIs, systems integration, telecom/VAS platforms, charging, subscription, Mobile Money, and intelligent networks</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Cloud, infrastructure, databases, SQL/PLSQL, Linux, and UNIX</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Quality assurance, SIT/IAT/UAT, defect, configuration, and release management</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Business continuity, backup, recovery, high availability, and archiving concepts</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Product and project management; business analysis</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt;">Awareness of Artificial Intelligence and emerging digital technologies</span></span></li></ul><p>&nbsp;</p><p style="margin-top: 12pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA"><strong>Continuous Risk &amp; Compliance Management &amp; Reporting</strong></span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Perform and encourage continuous and effective risk management practice within your activities.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Promote risk-based decision taken. Ensure effective escalation of key risks, compliance breach and non-ethical issues.&nbsp;</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span>&nbsp;</span>Demonstrate and encourage ethical behaviors. Promote Business continuity best practices and compliance to applicable regulations and internal PPPs (Policy, Process and Procedures).</span></p></li></ul><p style="text-align: justify;">&nbsp;</p><p style="margin-top: 12pt;"><span style="font-family: &quot;MTN Brighter Sans&quot;;">Must live the <strong>MTN Values</strong> of&nbsp;</span></p><ul style="list-style-type: disc;"><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Can Do with Integrity</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Lead with care&nbsp;</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Collaborate with Agility&nbsp;</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Serve with respect&nbsp;</span></li><li><span style="font-family: &quot;MTN Brighter Sans&quot;;">Act with Inclusion&nbsp;</span></li></ul><p>&nbsp;</p><p style="margin-top: 12pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>Product Delivery and Cross-BU Governance</strong></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Lead and orchestrate end-to-end product and technology delivery across MTN Benin Business Units, from demand intake through production deployment, hypercare, and operational handover.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Consolidate delivery plans, priorities, milestones, risks, dependencies, constraints, resources, and target dates across Business Units.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Lead regular delivery governance and PSCOM/progress-review sessions, ensuring decisions, actions, owners, and deadlines are documented and monitored.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Prepare accurate weekly, management, and executive-level delivery reports, with early visibility of risks and decisions required.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Coordinate third-party development and monitor vendor commitments, delivery timelines, quality expectations, risks, and recovery actions.</span></span></p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>Agile and Scrum Leadership</strong></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Act as an expert Scrum Master, servant leader, Agile coach, delivery facilitator, and catalyst for execution.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Facilitate Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review, and Sprint Retrospective sessions.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Coach Product Owners and delivery teams on Scrum values, roles, events, artifacts, accountabilities, and sustainable delivery practices.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Support Product Owners in maintaining prioritized, transparent, refined, and delivery-ready backlogs with clear Sprint Goals, acceptance criteria, Definition of Ready, and Definition of Done.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Promote self-organization, ownership, accountability, constructive conflict resolution, and continuous improvement.</span></span></p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>I</strong><span style="font-size: 11pt;"><strong>mpediment and Dependency Management</strong></span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Proactively identify, track, escalate, and facilitate the removal of impediments affecting requirements, architecture, development, environments, testing, security, business validation, deployment, or operational handover.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Manage dependencies between teams, platforms, vendors, and Business Units, and facilitate timely resolution through appropriate governance channels.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Protect delivery teams from avoidable disruption while preserving transparency, stakeholder collaboration, and accountability.</span></span></p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 11pt;"><strong>Technical and Solution Delivery Governance</strong></span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Coordinate technical feasibility assessments and solution design activities involving Solution Architecture, Enterprise Architecture, Engineering, Infrastructure, Security, Quality, and Operations.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Ensure timely preparation and review of solution descriptions, HLDs, LLDs, integration designs, APIs, data flows, UML artifacts, and relevant implementation documentation.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Ensure solutions align with enterprise architecture principles, strategic blueprints, technical standards, operational requirements, scalability, resilience, security, and supportability expectations.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Coordinate delivery oversight of telecom/VAS products, charging and subscription systems, Mobile Money integrations, APIs, databases, cloud services, platforms, and telecom nodes.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Facilitate the translation of approved architecture designs into effective, traceable, and robust implementation plans.</span></span></p></li></ul><p class="TableParagraph" style="margin-top: 4.85pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Quality, Release, and Go-Live Management</strong></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Coordinate SIT, IAT, UAT, regression testing, defect management, business validation, security approval, and operational readiness.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Ensure test scope, environments, data, entry/exit criteria, responsibilities, and acceptance evidence are available and monitored.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Coordinate release planning, Go-Live readiness, production deployment, rollback preparedness, hypercare, and operational handover.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Lead post-implementation reviews and ensure lessons learned are converted into measurable improvement actions.</span></span></p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>Time-to-Market and Productivity Optimization</strong></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Identify and address bottlenecks across requirement clarification, backlog readiness, feasibility, architecture approval, development, testing, business validation, security approval, release preparation, deployment, and handover.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Use delivery metrics to improve systemic flow, predictability, quality, and sustainable productivity rather than compare individuals or teams.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Monitor end-to-end Time-to-Market, Lead Time, Cycle Time, Sprint Goal achievement, delivery predictability, throughput, backlog readiness, impediment ageing, dependency closure, defect leakage, rework, release frequency, Go-Live success rate, and plan adherence.</span></span></p></li></ul><p class="TableParagraph" style="margin-top: 4.85pt; text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Stakeholder and Team Facilitation</strong></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Facilitate effective collaboration among Product Owners, Product &amp; Services, Solution Architects, Enterprise Architects, Developers, Quality teams, Infrastructure, Security, Operations, business stakeholders, and vendors.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Maintain productive relationships with internal customers through periodic delivery and alignment reviews.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Promote clarity of roles, deliverables, decision rights, and specialist accountability without micromanaging delivery teams.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;MTN Brighter Sans&quot;;"><span lang="EN-ZA">Perform additional duties assigned by the immediate supervisor in line with the purpose and seniority of the role.</span></span></p></li></ul>